Civil Service Commission | City of Cleveland Ohio
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The Civil Service Commission of Cleveland, Ohio administers the hiring and employment process for all classified City positions. Under the direction of Executive Director Rachon Long and a five-member commission led by President Pastor Gregory E. Jordan, the office accepts and processes applications for Competitive and Non-Competitive civil service classifications through the online NEOGOV platform, administers examinations to create eligible hiring lists, and oversees compliance with Civil Service Rules and the City Charter. Applications are submitted exclusively online at NEOGOV with required education and experience documentation sent via email correspondence; paper applications are no longer accepted. The Commission holds public meetings and conducts examinations for positions including Customer Account Associate roles in Billing Services and Credit & Collections, with a scheduled Commission meeting on May 8, 2026.
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