Request a Public Record - City of Orlando
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NULL This document is a procedural guide for requesting public records from the City of Orlando, not a summary of a government meeting, decision, or budget discussion. It contains instructional content about how to submit requests, what records are available, and payment procedures, rather than substantive policy decisions or meeting outcomes.
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Skip to main content English is your current preferred language. open side menu City of Orlando - Home - Logo Search You Are Here : Home / Our Government/ Records and Documents / Request a Public Record Request a Public Record Do you need public records from the City of Orlando? Learn how to request public records documents maintained by the city. Online In-Person Step 1. Make sure the record is maintained by the City of Orlando The City of Orlando maintains documents recorded by the city. If your record is not maintained by the City of Orlando, you will need to contact the city or county where the record is registered. The City of Orlando maintains the following records: Fire department records Permitting documents Personnel files Police reports And more Important: For marriage licenses, divorce certificates and death certificates in the State of Florida, please visit the Florida Department of Health. Step 2. Make your request When making a request, be as specific as possible. For example: Date ranges for the request - dates help to reduce broad search results over thousands of documents. Keywords - search terms reduce the amount of time it takes to find your document. Case number - when requesting records from the Orlando Police Department. Helpful tips: Provide a valid email address when submitting your request. If you prefer to remain anonymous, please include a contact method so we can notify you on the status of your request. Submit Your Request Step 3. We'll review your request After submitting a request, expect the following within two business days: A confirmation email with the assigned public records request number. A notice of any fees to produce the records. Step 4. Pay for your document City policy requires a fee if extensive labor is needed to locate or duplicate your records. If we estimate there will be a cost associated with your request, we will let you know before we work on your request. If the cost is less than $100, we will work on your request as soon as you ask us to. If the estimated cost is greater than $100, we need payment in full before we can work on your request. To pay online: Log into orlando.nextrequest.com Click the "Invoice ($)" button in the upper right Enter your preferred payment method Select "Pay" Note: Once the payment is made, a payment confirmation is immediately issued to the email address on the request. To pay in-person: City of Orlando City Clerk's Office 400 South Orange Avenue, 2nd Floor Orlando, FL 32802-4990 We accept cash, debit and credit cards. Make checks and money orders payable to: City of Orlando To pay by mail: Attach appropriate postage and address your envelope to: City of Orlando City Clerk's Office 400 South Orange Avenue P.O. Box 4990 Orlando, FL 32802-4990 Make checks and money orders payable to: City of Orlando Important: Make sure to include your public records request number with your check or money order payment. Step 5. Receive your records You will receive a notification by email when your records are available. You can receive your documents electronically, by fax or by mail. You can also pick-up your records in-person. Press left and right keys to move between tabs. Press down to focus tab content. Contact Us Phone 407.246.2148 Email records@orlando.gov Main Office City Clerk's Office 400 South Orange Avenue, 2nd Floor Orlando, FL 32801 View Map Related Services Register for Pottery Classes Report Flooding Report a Non-Violent Crime Tour a Fire Station Sign Up for Recreation Summer Camp Apply for iLead Leadership Series Request a Private Group Class at the Pottery Studio Share Facebook X Email Print City Hall 400 South Orange Avenue Orlando, Florida 32801 407.246.2121 Monday - Friday 8 a.m. to 5 p.m. Observed holidays Contact Us City Directory Subscribe to City News Downtownorlando.com Facebook X YouTube Flickr Instagram LinkedIn Nextdoor Information Locator News and Information Website Legal Notice | Sitemap | The City Beautiful © 2026 City of Orlando | Powered by Granicus Ready
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