Complaint Brochure
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The Scranton Human Relations Commission (SHRC) administers complaints of discrimination in employment, housing, and public accommodations under the Scranton Human Relations Ordinance (SHRO), which protects individuals based on race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, disability, marital status, familial status (housing only), and age. Complaints must be filed within 180 days of the alleged discriminatory act at the Law Department in Scranton City Hall (340 N Washington Avenue; phone 570-348-4105), and the respondent has 30 days to answer after being served. The complaint process includes investigation, fact-finding conference, determination of probable cause, and either settlement or public hearing, with possible appeal or court review. The SHRO prohibits retaliation against individuals who oppose practices forbidden under the ordinance, and accommodations for disabilities and language translation are available upon request to the Law Department.
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This document contains responses from City of Scranton administration to questions raised by Council members at a June 30, 2026 meeting, prepared for July 7, 2026. Key responses include clarification that street vacation does not transfer title to abutting property owners, who must pursue separate legal action; DPW will resume refuse pickup at St. Lucy's Church's new location at 949 Scranton Street; knotwood at East Mountain Road and Yesu Drive was cut a second time on June 30 and is not obstructing line of sight; and Code Enforcement issued a Quality of Life citation to Robert McHale at 419 10th Avenue for a dangerous tree, with the owner qualifying for low-to-moderate income tree removal assistance through available funding. The document also references unresolved inquiries from Council President Schuster regarding nuisance property definitions and police reporting procedures, and from Vice President Flynn regarding code enforcement actions and structural review at 1021 Richmont Street.
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